Skip to content
VICICarrier Logo
INDUSTRIES · 26 VERTICALS SUPPORTED

Voice infrastructure for the industries that can't afford to be wrong.

Healthcare, financial services, BPO, logistics, utilities, government — plus every lead-gen, collections, and specialty vertical that runs on voice. 26 verticals supported, one network.

I.01 / ROUTING PROFILESSIX SHAPES OF TRAFFIC

Each vertical gets a routing profile.

These are the six traffic patterns our LCR is tuned for. Every specific vertical below inherits one of these profiles as its default — we adjust from there based on your CDR.

I.01.01predictive · outbound

Contact centers

10,000+ agent seats across outbound and blended traffic. ASR tuned for predictive dialers with campaign throttling.

asr
67%
pdd
1.8s
cps
1,200
outbound 72%blended 22%inbound 6%
I.01.02white-label

BPOs & outsourcers

Multi-tenant trunks with per-client sub-billing and disposable trunk IDs for short-run campaigns.

sub-accountregionthis month
acme-outboundUS$12,402
nova-bpoMX$8,194
cx-partnersPH$6,110
I.01.03reseller-friendly

UCaaS platforms

Voice for UCaaS vendors who don't want to be the carrier. Rebill at retail. Inventory API, E911 pass-through, BYOC.

voice stack
UCaaS app
→ rebill layer
→ VICICarrier
→ PSTN
I.01.04compliance-tight

Healthcare & collections

Robocall-mitigation registered. A-level STIR/SHAKEN. KYC'd accounts only, so your traffic doesn't get flagged.

TCPA routing
HIPAA storage
A-attest
RMD filed
I.01.05seasonal bursts

Surveys & political

Elastic capacity from 50 to 50,000 CPS within hours. Per-state opt-out scrub on every dial-plan.

CPS last 24hpeak 50,000
00:0012:00now
I.01.06small-team priced

Real estate & SMB

Per-agent DIDs, call tracking, dynamic CNAM, everything the big kit includes — at prices that make sense for small teams.

agents · per-DID today
A. Torres415 555 014212 calls
M. Chen415 555 01878 calls
R. Kaur415 555 020915 calls
+ 12 more
Specialty verticals

Specialized routing for licensed operators.

Additional verticals we serve for operators with proper licensing and compliance frameworks. Contact sales for specifics.

Don't see your vertical?

We route for 26 verticals today and add new ones regularly. Tell us what you do — we'll tell you if we're a fit and quote your traffic.