SIP trunking and DIDs for government and public sector.
311 and 211 citizen services, DMV, public health lines, veterans services. Fully registered US carrier with all applicable state filings.
What government & public sector customers route with us.
- →311 and 211 citizen information lines
- →DMV and social services inbound
- →Public health hotlines and vaccination campaigns
- →Veterans services outbound and inbound
- →Crisis and mental health hotlines
Fully registered US carrier with A-level STIR/SHAKEN.
All applicable US regulatory registrations in place. STIR/SHAKEN A-attestation on every eligible call, with carrier-level monitoring of spam flags so you see reputation changes before answer rates drop.
Government voice traffic is the most regulated vertical we carry and the one where vendor vetting takes the longest — typical procurement cycle is 6–9 months with 4–6 weeks of security review before a test trunk. The requirements stack includes FedRAMP-adjacent data handling for federal customers, CJIS compliance for law-enforcement-connected systems, and state-by-state PSAP integration for constituent services. Our baseline includes Section 214 authorization, full KYC paperwork on originating endpoints, complete call-detail retention with hash-verifiable timestamps for FOIA-related requests, and on-prem-exportable CDR for agencies that can't accept cloud-only logging. 911/E911 dispatchable-address handling is more granular than in commercial deployments — many agencies require per-extension dispatchable address because agents work from distributed field offices. Federal procurement runs through GSA schedule; we support direct contract with state and county agencies under NASPO ValuePoint.
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