CNAM · CALLER-ID REPUTATION
Your caller ID name. The field that matters.
CNAM is the first-line trust signal. Stale CNAM or poor reputation scores mean 30–50% fewer answered calls. We register, monitor, and remediate.
CN.01 / WHAT WE DOCNAM PLATFORM
Three things, all included.
Registration
Your CNAM string registered on our CNAM dips for every DID. Editable through the portal.
Reputation monitoring
We watch First Orion, TNS, and Hiya for every number on your trunk. Alert on score drops.
Remediation
If a number gets flagged as 'Spam Likely', we open a dispute with the analytics firm on your behalf — usually resolved in 48–72h.
Rotation advisory
For predictive dialers: we surface numbers with degrading reputation so you rotate before they burn.
ANSWER RATES MATTER