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NETWORK OK│ASR 67.3%PDD 1.84sCPS 2,412
VICICarrier
ABOUT · WHAT THIS IS

Carrier-grade voice, now open to everyone.

VICICarrier is the voice network that's quietly carried VICIPanel operators for over two decades. We spent that time running it for our own dialer platform and a short roster of carrier customers. In 2026 we opened the same network — same rates, same routing, same OCNs — to every contact center that asked.

Start a trunkRead docs
A.01 / WHO WE CARRYTHE CUSTOMER BASE

Contact centers. Nothing else.

We are not a CPaaS. We are not a PBX vendor. We are not a UCaaS platform. We are a direct voice carrier built for the dialer economy — that single focus is the whole product.

Dialer operations

Predictive, preview, manual, IVR. 10,000+ agent seats across our production customers. Traffic spikes up to 50,000 CPS at peak hours.

BPOs & outsourcers

Multi-tenant with per-client sub-billing. Disposable trunk IDs for short-run campaigns. Per-sub-account CDR streams.

White-label voice providers

Your brand. Our network. Carrier-of-record per market, your rate markup, clean monthly reconciliation.

UCaaS platforms & resellers

BYOC into any vendor's platform. E911 pass-through. We carry the CLEC paperwork so you don't.

A.02 / WHAT WE BUILTTHE NETWORK

Four anchor POPs, upstream carrier redundancy, our own OCNs.

The network runs on four anchor POPs across North America, Europe, and APAC — each with active/active upstream carrier arrangements so any single carrier outage fails over in under a second. We hold our own OCNs, our own STIR/SHAKEN certificates, and our own route scoring stack that recomputes least-cost-route decisions every 30 seconds against real-time ASR, PDD, and post-answer quality metrics.
A.03 / HOW WE SELLWHAT DIFFERENT LOOKS LIKE

Published rates. Published network stats. Published everything.

Published rate deck

The full per-minute deck is on /pricing/rate-deck/. 30-day written notice on any change. No 'enterprise tier' gate — the rate you see is the rate you pay.

Published network numbers

ASR, PDD, CPS, concurrent channels — all on the operator strip at the top of every page. We run a real network and we're not hiding what it actually does.

Published docs

API reference, routing formula, CDR schema, porting runbook. All on /docs/. No sales-qualification call required to see how it works.

Published compliance posture

OCN, RMD, STIR/SHAKEN certs, Section 214 — on /compliance/. Enterprise procurement doesn't start from zero.

OPERATOR TO OPERATOR

Send us your CDR. We'll price you off real traffic.

A carrier should be judged on its numbers, not its brochure. Send a CDR export, get a quote inside of a business day.

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