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NETWORK OKASR 67.3%PDD 1.84sCPS 2,412
VICICarrier
CPS · CAPACITY · CONTACT CENTER ECONOMICS

We don't meter calls-per-second.

Twilio, Telnyx, and every CPaaS you've quoted charge for CPS. Extra per call-per-second. Extra for bursts. Extra for channels. We don't. Your trunk. Your traffic. One minute rate, nothing else.

C.01 / COMPARISONHOW WE'RE DIFFERENT · CPS MODEL

Every other carrier charges for CPS. We priced it out.

Published pricing as of April 2026. Check each vendor's rate card — these are the terms they publish publicly.

CarrierBase CPSExtra per CPSBurstChannels
VICICarrierunlimited$0no rate-limits on trunk capacityno caps
Twilio Elastic SIP1 CPS default$0.50–$1 per CPS/mothrottled + billed overageslimited by plan
Telnyx30 CPSpaid tier to raisecapped, request upliftpaid expansion
Generic CPaaS5–10 CPSmetered per call/sechard throttle on spikechannel counts

Metering CPS is how CPaaS vendors stay profitable on spiky traffic. It's also why your dialer ops team fights with your finance team every quarter. We don't play that game — contact centers are our whole customer base, not a side vertical.

C.02 / WHAT YOU GETNO CPS LINE ITEMS · EVER

Your trunk does what trunks are supposed to do.

C.02.01included

No per-CPS fee

CPS is not a line item. Your trunk ID can send 1 or 50,000 calls per second through the same configuration.

C.02.02included

No channel caps

Simultaneous call count is not metered. 120,000 concurrent US ports across the network — your trunk gets as much of that as it needs.

C.02.03included

No burst fees

If you go from 10 CPS to 2,000 CPS for an hour during a campaign start, your invoice looks exactly the same as if you'd sustained the average.

C.02.04included

Rate-limits set by you

We let you cap your own trunk (by CPS or concurrent calls) as a safety so a rogue campaign can't blow your budget. But that's your choice — not a default floor.

C.03 / WHERE THIS MATTERSWHO PICKS VICICARRIER FOR THIS

The customers we carry voice for.

Every one of these runs spiky or high-CPS traffic. Every one of them stopped metering their trunk the day they ported to us.

Predictive dialers

A 100-seat predictive dialer can spike to 1,500+ CPS during campaign starts. On metered carriers, this means buying headroom you don't use 90% of the time. With us, the spike happens on your trunk without touching your bill.

Political & surveys

Seasonal bursts from 50 to 50,000 CPS in a window of hours. Elasticity is the product, not an upsell. On a metered carrier, this is a multi-thousand-dollar conversation with sales each cycle.

Healthcare reminders

Appointment reminder platforms fire all morning, nothing all afternoon. You need headroom, not average CPS. Metered plans punish the peak you can't move.

BPOs & white-label

Sub-accounts' traffic doesn't stack neatly. If any one client spikes, the whole account overflows. We route at the carrier edge — you pay for minutes, not headroom.

WHY SERIOUS OPERATIONS PICK US

We give you exactly what you need to operate your campaigns. Nothing more, nothing less.

This is why every serious call-center and contact-center operation chose VICICarrier for their SIP trunking. The trunk pricing you see is the trunk pricing you pay. No CPS line item. No per-channel fee. No burst surcharge. No "enterprise tier" for the same technology.

READY TO TURN OFF THE METER

Port your trunk. Keep your traffic pattern. Drop the CPS fees.

Tell us your current CPaaS bill. We'll show you the line items that disappear when you move to a carrier that actually runs a network.