SIP trunking and DIDs for BPO and enterprise contact centers.
Nearshore and offshore contact centers servicing global brands. 120,000 concurrent US ports, 50,000 international, built for scale.
What bpo & enterprise support customers route with us.
- →Airline and hospitality reservation support
- →Retail and e-commerce customer service at peak seasons
- →Telco customer care programs
- →Logistics and delivery status inbound
- →Multilingual support from offshore agent pools
120,000 US ports. 50,000 international. Always-on.
We average 120,000 concurrent US channels during business hours and 50,000 international around the clock. Your traffic slots in; you don't get throttled during your peak window.
BPO traffic is the largest single category we carry — roughly a third of total minutes across our customer base. The operating pattern is distinct from direct-to-consumer contact centers: multi-tenant per-client billing, frequent campaign changes across end-customers, rapid CPS bursts when a new book of business comes online. Our sub-account billing lets you issue per-client CDR streams without sharing a single trunk's rate card across unrelated end-customers, and disposable trunk IDs let you spin up short-run campaigns without polluting your main numbering plan. The per-minute rate you pay us is the rate you pass through to your end-customers — no hidden CPS tax to absorb — and our volume discounts apply at the BPO level, not per end-client, so you can aggregate pricing power across your book. The largest BPO customer on the network runs 12,000 agent seats across four countries.
Keep exploring.
Quote your bpo & enterprise support traffic today.
Send us last month's CDRs or your top 10 destinations. We'll quote the same traffic against our rates within one business day. If we're not cheaper, we'll tell you.