VICICarrier
Home & field services

SIP trunking and DIDs for home and field services.

Pest control, HVAC dispatch, security monitoring, cleaning franchises. Appointment-heavy verticals where answer rate is everything.

Typical use cases

What home & field services customers route with us.

  • Pest control appointment setting
  • HVAC service dispatch and scheduling
  • Security and alarm monitoring customer support
  • Cleaning and janitorial franchise customer outreach
  • Locksmith, plumbing, emergency services overflow
Published numbers

ASR in the high 60s. PDD under 2 seconds. ACD 75s/135s.

We publish the numbers most carriers hide. Rolling averages on production traffic, broken down by region, because your answer rate depends on whether you're on a carrier or a low-cost aggregator dressed as one.

Quote your home & field services traffic today.

Send us last month's CDRs or your top 10 destinations. We'll quote the same traffic against our rates within one business day. If we're not cheaper, we'll tell you.